Ricoh J006 - Page 244

SM 8-44 J001/J003
8.4.7 PAPER HALTS
Problem Solution
Event
Service Center Call
Response
Probable Cause Operator Action
Content User
ST NRC
Paper does not
feed. Paper
feeds then
(1) After printing halts, check
the spooling operation on
the PC.
Check the spooling operation on the PC.
Switch printer power off/on
Cancel the print job on the PC then
reboot.
Send the acquired information to the repair
depot for analysis.
X X X
stops
(2) If data transfer is not
progressing, check the
following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the
PC.
- Reboot the PC.
The PC may not be sending the data. If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
X X X
Paper ejects
during printing
(1) Check the status monitor.
The printer has overheated.
The printer has overheated.
The print heads can function with a
temperature range of 1°C-43.5°C
(33.8°F-11°0F)
Switch printer power off/on
Allow the internal temperature of the
printer to warm up or cool down to the
room temperature.
Switch the printer on.
Send the acquired information to the repair
depot for analysis.
X X X
(2) Check the internal
temperature of the printer.
The print heads can function within a
temperature range of 1°C-43.5°C
(33.8°F-110°F)
If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
X X X
Paper ejects
after about 5
min.
(1) After printing halts, check
the spooling operation on
the PC.
If the PC is not spooling the job
- Job timeout has occurred in the printer.
After printing halts, check the spooling
operation on the PC.
Send the acquired information to the repair
depot for analysis.
X X X
(2) If data transfer is not
progressing, check the
following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the
PC.
- Reboot the PC.
The PC may not be sending the data. If data transfer is not progressing,
check the following.
- USB cable disconnected.
- Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
X X X
(3) If data transfer in progress
- Check the printer driver
settings
- Set the printer offline.
- File output settings
- Check the USB cable
connections.
- Check cable/screw
connections.
- Try printing with another
cable
If the PC is spooling the job
- Auto job cancel
- USB cable is loose, disconnected, or
damaged.
-Spurious data may be mixed into the
data transmission.
If data transfer in progress:
- Check the printer driver settings.
- Check the cable connections.
If this error still occurs frequently,
acquire the printer information with the
PC Information Acquisition Tool.
X X X
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA