Ricoh J011 - Paper out (Tray 2); Paper Size Error

Replacement Procedure:
1. Replace paper cassette.
2. Replace bottom plate lift spring.
3. Replace paper cassette.
Paper out (Tray 2)
Description: The paper sensor in Tray 2 detected paper out but there is paper in the tray.
Probable Cause: The signal from the Tray 2 paper sensor did not change.
Location: Paper sensor (Tray 2)
Service Center Procedure:
1. If another paper cassette is available use the extra cassette.
2. Deliver another paper cassette.
Replacement Procedure:
1. Replace the lift plate of Tray 2.
2. Replace bottom plate lift spring of Tray 2.
3. Replace PFU (Tray 2).
Paper size error
Description: Printer recognized different paper size.
Probable Cause: Paper size is different
Location: None
Service Center Procedure:
1. Confirm that the type of paper loaded is the same as that specified in the printer driver.
2. Select the appropriate setting with printer driver.
Replacement Procedure:
1. Check printer driver setting.
2. Clean transport belt.
3. Replace the 1st registration sensor.
4. Replace trailing edge sensor.
5. Replace inverter guide.
3. Troubleshooting
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