Error Description Action
200.19
The media never reached the input sensor,
but was detected at manual feeder sensor.
Remove the toner cartridge/PC kit, and
inspect for debris in the paper path.
Check the bottom of the PC kit for any
obstructions. Remove the upper front
guide, and inspect the pinch rollers.
200.20
The media is too long over the manual
feeder sensor. Possible causes include multi-
sheet feed, media size (length) problem,
pre-staged media in the tray.
Verify that the media is approved. Inspect
the wear strips in the tray, and replace if
they are worn.
200.22
Failed small gap or no gap jam recovery.
Engine detected small gap or no gap at the
manual feeder sensor, opened the gap by
stopping the feed rolls, but never saw the
leading edge of the second page at the
input sensor.
200.23
Laser Servo never started due to potential
conflict with the transfer servo. Possible
causes: slow or missing transport motor
positional feedback, or the media is
transferred too quickly to the input sensor.
Verify that the media is approved. Inspect
the wear strips in the tray, and replace if
they are worn.
Check the main motor (
p.242 "Main
Motor Service Check").
200.24
The measured gap at the input sensor is too
small to meet the video delivery
requirements. (There is not enough time since
prior image finished to start new image)
Verify that the media is approved. Inspect
the wear strips in the tray, and replace if
they are worn.
200.26
The trailing edge never cleared the input
sensor when feeding out the media that was
detected during warm-up.
Messages and Error Codes
211