Error Description Action
292
Scanner jam, remove all originals from the
scanner. This message appears if the ADF
cover is open while paper is fed through the
ADF.
Remove the paper from the ADF, and
close the ADF cover. If the error recurs,
go to “ADF Cover Open Service Check”
in “Troubleshooting".
293.02
Flatbed cover open. The machine senses that
the flatbed cover is open.
Close the flatbed cover ( p.269 "ADF
Cover Open Service Check").
294.04
Scanner jam, remove all originals from the
scanner. Jam at the ADF exit sensor.
294.06Remove all paper from the ADF.
If the error recurs, go to “ADF Paper Jam
Service Check” in “Troubleshooting".
294.05
Scanner jam, remove all originals from the
scanner. A jam is detected at the ADF exit
sensor.
294.06
ADF Backfeed Jam. A jam is detected at the
ADF exit sensor.
295.01 Scanner Disable Page at CCD
ADF page gap is too small. Not enough
to re initialize the image processing unit.
Remove paper from the ADF.
295.02 Scanner Disable Page at CCD
The ADF page gap is too small, not
enough room to accelerate after pausing.
Remove paper from the ADF.
Service Error Codes
Service error codes are generally non-recoverable except in an intermittent condition when the machine
can be put into POR to temporarily recover from the error condition.
Error Description Action
8XX Scanner service errors
840.01
Scanner
disabled
The scanner is disabled and can’t be
used.
Enter the configuration menu, and re-enable
the scanner module( p.265 "840.xx
Service Check").
Messages and Error Codes
219
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