Error Description Action
846.07 Front magnification exceeds limits
Rear excessive variability for Mono, Red,
Green, or Blue ( p.267 "CCD Service
Check").
847 Modem Failure
The Configuration ID bit that describes the
device’s modem doesn’t match the actual
modem installed in the device.
847.01 Fax Storage
The amount of flash storage available on
the device is too small
• The NAND Flash partition can shrink
as bit failures cause blocks to be
invalidated.
p.149 "Format Fax Storage"
If the issue is not fixed, replace the controller
board ( p.44 "Controller Board
Removal").
847.02 Fax Storage
The devices’ flash partition is invalid or
unavailable ( p.149 "Format Fax
Storage"). If the issue is not fixed, replace
the controller board. ( p.44 "Controller
Board Removal").
848.01 Modem/Config ID Mismatch
A device has a modem installed, but its
Configuration ID indicates that a modem
shouldn’t be present.
849 HD/Config ID Mismatch
A device doesn’t have a hard drive
installed, even though its Configuration ID
indicates that a hard drive should be
present.
849.01 HD/Config ID Mismatch
A device has a hard drive installed, but its
Configuration ID indicates that a hard drive
shouldn’t be present.
Engine software service errors
900.xx RIP software error
Turn off machine for 10 seconds and restart.
If error re-occurs, replace controller board.
6. Troubleshooting
222
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