Error Description Action
959.03
Signature Verification Code failed to
authenticate a code partition.
Update firmware and call the next level of
support, or replace the controller board.
See “Controller Board Service Check” in
“Troubleshooting”.
959.04 Jump to unverified address
959.05 Unknown boot failure
Update firmware and call the next level of
support, or replace the controller board.
See “Controller Board Service Check” in
“Troubleshooting”.
959.20 Controller hardware failure
Replace the controller board. See
“Controller Board Service Check” in
“Troubleshooting”.
959.21
Code did not respond to command
request.
959.22 Challenge secret failure
959.23 Self test failed during initialization.
Replace the controller board. See
“Controller Board Service Check” in
“Troubleshooting”.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26
Incremental counter reset exceeds
maximum value
959.27
Increment count failed due to max value
limit
959.28 Invalid SP memory configuration
Memory and emulation errors
960.xx
RAM memory error: RAM soldered on the
controller board is bad
Replace the controller board. See
“Controller Board Service Check” in
“Troubleshooting”.
961.xx
RAM memory error: memory card in slot
is bad.
Replace the memory card.
964.xx
Download Emulation Cyclic Redundancy
Check Error: checksum failure detected in
the emulation header or emulation file.
Disable the Download Emulation. Program
the download emulation into the firmware
card again. If this does not resolve the
problem, then replace the firmware card
and download the emulation again.
6. Troubleshooting
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