Problem Cause / action
Solid black areas on
transparencies
• There is a mismatch in the transparency and what the software is
expecting.
• Choose a different fill pattern in the software program.
• Remove the toner cartridge, and gently shake it from side to side to
redistribute the toner.
•
Try a different type of transparency.
• Replace the toner cartridge.
Faint images or
repetitive spots appear
on the page.
• Select a different media type or form type setting from the printer
driver.
• Try a different type of paper. Media designed for copiers gives the
best quality.
• Replace the toner cartridge.
Pages are blank.
• The print cartridge may be out of toner or defective. Replace the
cartridge.
•
There may be a software error. Re-initialize the machine by turning it
off and back on.
•
With the machine off, check the printhead beam path. If clear, then
check for a printhead error on POR ( p.263 "Printhead Service
Check").
•
Also, see “Blank page” in “Troubleshooting”.
6. Troubleshooting
260
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