Problem Causes Solutions
Copies are not in correct
order.
You placed the originals in
the incorrect order.
Start with the first page to be copied.
If you place an original on the exposure
glass, start with the first page to be
copied.
Document Server
Problem Causes Solutions
Cannot access file. The file is password
protected.
Contact the administrator.
To delete
the files stored in the Document
Server, select [Delete All Files in
Document Server] under [Administrator
Tools] in [System Settings]. As this will
permanently delete every single file,
make sure the Document Server does not
contain any files you want to keep. For
details about Delete All Files in
Document Server, see "Administrator
Tools", Network and System Settings
Reference
.
You cannot find out what is
stored in a file.
You may not be able to
ascertain the
contents of a file
simply from the file name.
You can switch the Select File screen
between [List] and [Thumbnails] display
to check the contents of the file. Check
information other than the file name.
• List display
The
file name, data of storage, and
user name are shown.
• Thumbnails display
An image of the stored file
appears.
You can enlarge the image by pressing
[Preview]. See "Checking the Details of
a Stored Document", Copy and
Document Server Reference
.
2. Troubleshooting When Using the Copy/Document Server Function
34
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