Message Causes Solutions
"Memory storage device not
detected. Insert the device."
There is no memory device
inserted.
Insert a memory device, or check to see
whether the memory device is properly
inserted in the media slot.
"No paper. Load paper of
one of the following sizes."
No paper is set in the
specified paper tray.
Load paper of the sizes listed in the
message. See "Loading Paper", About
This Machine .
"Only one memory storage
device can be used in one
time. Please remove all other
memory storage devices to
resume writing."
Only one memory device can
be connected at a time.
Insert one memory device only in the
media slot.
"Original is being scanned by
another function. Switch to
the following function, then
press the Stop key to cancel
scanning or press the Start
key to continue."
A function of the machine
other than the Scanner
function is
being used such as
the Copier function.
Cancel the job in progress.
For example,
press [Exit], and then press
the [Copy] key. Next, press the [Clear/
Stop] key. When the message "The
Clear / Stop key was pressed. Are you
sure you want to stop scanning?"
appears, press [Stop].
"Output buffer is full. Sending
the data has been cancelled.
Please try again later."
Too many jobs are in standby
state, and sending was
canceled.
Retry sending after sending jobs in
standby state completes.
"SMTP authentication E-mail
address and Administrator E-
mail address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
Contact the administrator.
"Scanner journal is full.
Please check Scanner
Features."
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Print or delete Scanner Journal. For
details, see
"General Settings", Scanner
Reference
.
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the name
of a file whose status is
"Waiting..." or that is being
edited with DeskTopBinder.
Cancel transmission ("Waiting..." status
cleared) or the DeskTopBinder setting,
and then change the file name.
4. Troubleshooting When Using the Scanner Function
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