Problem Solution
The backs of printed sheets are
blemished.
• When removing a jammed sheet, the inside of the printer
may have become dirty. Print several sheets until they
come out clean.
• If document size is larger than paper size, e.g. A4
document on B5 paper, the back of the next printed sheet
may become dirty.
The message "Processing..." does not
appear on the control panel after
printing.
If the message "Processing..." does not appear on the control
panel after printing, the printer has not received the data.
If the printer is connected to the computer using the interface
cable.
Check the port connection setting is correct.
Network Connection
Contact your network administrator.
Black gradation is not natural.
Only when using PostScript 3
Select [CMY + K] for [Gray Reproduction] in the printer
driver's dialog box.
See the printer driver Help.
Solid lines are printed as broken
lines.
Only when using PostScript 3
Change the [Dithering] setting in the printer driver's
dialog box.
See the printer driver Help.
Fine dot patterns do not print.
Only when using PostScript 3
Change the [Dithering] setting in the printer driver's
dialog box.
See the printer driver Help.
Solid areas, lines or text are shiny or
glossy when created as a mixture of
cyan, magenta, yellow.
Only when using PostScript 3
Select [Black by K] for [Gray Reproduction] in the printer
driver's dialog box.
See the printer driver Help.
Printer Problems
373
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