Settings for @Remote Service
SM 2-83 M160/M161
Cause Code Meaning Solution/ Workaround
-12003
Attempted registration without
execution of a confirmation
and no previous registration.
Perform Confirmation
before attempting the
Registration.
-12004
Attempted setting with illegal
entries for certification and
ID2.
Check ID2 of the
mainframe.
-12005
@Remote communication is
prohibited. The device has an
Embedded RC gate-related
problem.
Make sure that "Remote
Service" in User Tools is
set to "Do not prohibit".
-12006
A confirmation request was
made after the confirmation
had been already completed.
Execute registration.
-12007
The request number used at
registration was different from
the one used at confirmation.
Check Request No.
-12008
Update certification failed
because mainframe was in
use.
Check the mainframe
condition. If the
mainframe is in use, try
again later.
-12009
The ID2 in the NVRAM does
not match the ID2 in the
individual certification.
Check ID2 of the
mainframe.
-12010
The certification area is not
initialized.
Initialize the certification
area.
Error Caused
by Response
from GW URL
-2385
Not supported at the Service
Center
-2389
Database out of service
-2390