Ricoh M160 - Page 254

Service Call
M160/M161 6-10 SM
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC364-00 D
Toner End Sensor output count error
Under the condition that the toner cartridge has not reached the
end, an error that no toner is supplied has been detected over n
times in succession. (where n is to be configured using
SP2-931-003)
 Bad connector contact or connector disconnected/wire
broken
 Failed TE sensor
 Turn the main power of the printer OFF and then ON
 Check the connector connection or check for broken wire.
 Replace the LED Head.
 Replace the TE sensor (using the same troubleshooting
procedure as for the LED).