Service Call
M160/M161 6-40 SM
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC822-00 B
Self-diagnostics error: HDD
[XXXX]: Detailed error code
[3003]
HDD timeout
Check performed only when HDD is installed:
The BSY bit of the HDD device has remained busy for 31
seconds.
After a diagnostic command is set for the HDD, the device
remains busy for over 6 seconds.
Defective HDD device
Defective HDD connector
Defective ASIC device
Replace or uninstall the HDD device.
Replace the HDD connector.
Replace the controller board.
[3004]
Diagnostics command error
Result of the issuance of diagnostic command is error.
Defective HDD device
Replace or remove the HDD device.
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