As a result of printing using PDF Direct Printing, characters are missing or misshapen.
• Before printing, embed the font in the PDF file to be printed.
The paper size appears on the control panel and printing is not performed with PDF Direct
Print.
• When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating
a paper size appears, either place the indicated size in the paper tray, or perform Form Feed.
Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter
size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed
using PDF Direct Print and letter size paper is installed in the paper tray, the file will print out. This
applies similarly to the opposite case.
With Windows 2000/XP/Vista, Windows Server 2003/2003 R2, attached options are not
detected.
• The computer and printer are not in two-way communication. You must configure attached options in
the printer properties.
For details, see the printer driver Help.
If the problem cannot be solved, contact your sales or service representative.
Printing Problems
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