Ricoh Pro 8300S - Fusing Unit Separation Plate Accordion Jams

3.Paper Delivery Problems
695
Fusing Unit Separation Plate Accordion Jams
Accordion jams occur because there is not sufficient blank space on the leading edge, and paper is
stuck at the fusing unit separation plate.
[A]
Leading Edge Margin (White Space)
[B]
Trailing Edge Margin (White Space)
Causes:
This can occur with:
 Thin paper (less than 100 gsm)
 Coated paper (low rigidity)
 Image coverage (or toner) near the leading edge of the paper
 Extremely narrow margins (white space) on the leading edge
Solution
It is recommended that the client or the product specialist increase the size of the margin on the leading
edge of the paper. If that is not possible, consult the client if another type of paper can be used.
1. Can the size of the image be adjusted to create more white space in the leading edge?
Yes
Go to Step 2.
No
Go to Step 4.
2. In Advanced Settings for the custom paper in use, change the Leading Edge Mask Width
Adjustment to +0.5 mm. Is the problem resolved?
Yes
Finished.
No
Go to Step 3.
3. Is the margin at the leading edge less than 10 mm?
Yes
Repeat Steps 2 and 3.
No
Replace the fusing unit. If the problem persists, consult the product specialist.
4. Ask the client if adjustment of the image on the paper is possible.
Yes
Go to Step 5.
No
Consult the product specialist.
5. In Advanced Settings for the custom paper in use, set the values for image position adjustment for