Cause:
The drum is scratched or stained.
Solution:
1. Detach the photoconductor unit and check the drum surface. Is the surface scratched?
Yes Replace the photoconductor unit.
No Contact your service representative.
2. If the problem persists, contact your service representative.
• For details about replacing the photoconductor unit, see Replacement Guide.
Streaks (1)
Streaks parallel to the paper feed direction appear.
Toner Spotting/Staining
19