Ricoh Pro 8320 - Toner Splatter on Edge; White Spots 15 MM from Edge

2.Image Quality Problems
663
Toner Splatter on Edge
Toner falls from the image transfer belt onto the edge of the print.
Cause:
Toner falls from the ITB cleaning unit onto the paper near the edge. Normally, this does not happen;
however, if parts of the cleaning unit such as the cleaning blade is damaged, toner falls from there onto
the paper. Toner may also have fallen onto the paper transport path, dirtying the paper passing through.
Solution:
1. Clean the paper transport path.
2. Print the image. Is the problem resolved?
Yes
Finished.
No
Go to the next step.
3. Did a paper jam occur at the entrance of the ITB cleaning unit?
Yes
Replace the cleaning blade in the ITB cleaning unit.
No
Go to Step 6.
4. Print the image. Is the problem resolved?
Yes
Finished.
No
Replace the ITB cleaning unit.
5. Print the image. Is the problem resolved?
Yes
Finished.
No
Go to the next step.
6. Clean the ITB unit guide plate, PTR unit, development unit, drum cleaning unit, belt cleaning unit,
ribs, and rollers.
7. If the problem persists, consult the product specialist.
White Spots 15 mm From Edge
When using a certain type of paper, a group of white spots (in the shape of slanted dotted line) appear
on a black solid fill area or solid patch area, at about 15 mm from the leading edge.
Cause