Ricoh Pro 8320 - Is It Possible to Disable Back-Curl Correction?; Remove the Anti-Static Brush. Is the Problem Resolved?; Streaks Appear 4 MM Apart on the Leading Edge of the Stacked Paper

4.Troubleshooting for Peripheral Units
795
Streaks Appear 4 mm Apart on the Leading Edge of the Stacked Paper
Cause:
During back-curl correction, the paper is compressed by the nip of the sponge roller [A] above and the
decurl roller [B] below, so the sponger roller can press down to correct the paper curl. If the image on
the paper [C] is facing up when the sponge roller presses down, this can cause toner from the image to
peel off and dirty the anti-static brush, which then transfers this toner to the leading edge of each sheet.
This can occur when:
 Decurl unit is connected
 Poor stacking, and back-curl correction is done using the decurl unit.
 Image on the paper is facing up
Solution:
1. Is it possible to disable back-curl correction?
Yes
Disable back-curl correction. Adjustment Settings for Skilled Operators > Main: Paper
Feed/Exit Adjustment > Paper Curl Correction > Off. (SP 1-906-001 to 012: De-curler
Setting Tray <number> :Paper Path Selection)
No
Go to Step 2.
2. Determine if the paper can be output with the image side facing down.
Yes
Invert the paper for output. On the operation panel, set the paper to exit the main machine
face down
No
Go to Step 3.
3. Remove the anti-static brush. Is the problem resolved?
Yes
Finished.
No
Consult product specialist.
 Removing the anti-static brush can affect the accuracy of stapling alignment. As a result, the