• The toner does not come off even if it is rubbed by the cloth for cleaning the contact
glass.
Yes Finished!
No Contact your service representative.
• Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic"
when using Gold or Silver.
• When printing many sheets of images with high coverage, substantial toner wax adheres to the
fusing belt and worsens the ghosting. In such a case, the ghosting can be reduced by executing 02:
"Uneven Gloss (Short Time)" in 0508 "Manually Smooth Fusing Belt" in Adjustment Settings for
Operators 1 to 5 times.
• After performing the solution, it is recommended to perform the color calibration of the external
printer controller.
Wavy Uneven Glossiness (on Thin Coated Paper)
When duplex printing is performed on thin coated paper, wavy uneven glossiness occurs on side 1.
Cause:
Wax components have seeped out from the toner remaining on the fusing belt and adhered to the
surface of the fusing belt. Uneven glossiness occurs depending on the areas where wax components
adhere and those where they do not.
Occurrence conditions:
• When printing on thin coated paper with a thickness of Paper Weight 2 to 4
• When printing solid-fill images with high coverage and high toner adhesion
4. Image Quality Problem: Full Page
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