Problem Causes Solutions
Misfeeds occur frequently. The side or end fences of the
paper trays may not be set
properly.
• Remove misfed paper. For details,
see p.85 "Removing Jammed
Paper".
• Check the side or end fences are
set properly. Also, check the side
fences are locked. For details, see
p.60 "Changing the Paper
Size".
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove misfed paper. For details,
see p.85 "Removing Jammed
Paper".
• When paper is loaded which
cannot be detected automatically,
the user must set the paper size on
the display panel. For details, see
p.69 "Changing to a Size That Is
Not Automatically Detected".
Misfeeds occur frequently. There is a foreign object on
the finisher tray.
• Remove misfed paper. For details,
see p.85 "Removing Jammed
Paper".
• Do not place anything on the
finisher tray. It may cause a paper
jam.
Misfeeds occur frequently. The staple cartridge is not set
correctly.
Set the staple cartridge properly. The
Booklet Finisher SR5020 requires the
saddle stitch staple cartridge. For details
about how to add staples, see p.74
"Adding Staples".
Misfeeds occur frequently.
(The error message "Paper
Misfeed (C)" appears
repeatedly.)
A paper jam may occur when
A4, 8
1
/
2
"×11" size paper of
250 - 300 g/m
2
(140 lb.
Index - 110 lb. Cover) in
weight is loaded in the
vertical orientation ( ).
Load the paper in the horizontal
orientation ( ).
When You Have Problems Operating the Machine
21
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