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Confidential
4.14 Troubleshooting for Other Problems
4.14.1Cannot make print
<User Check>
• Turn the power switch OFF and then back ON again.
• Check that the USB cable is connected to the host correctly.
• Check that the LAN cable is connected to the host correctly.
• Replace the USB cable.
• Replace the LAN cable.
• Check that the maximum printable page number has not been exceeded.
• Check that the PC Print is not forbidden.
• Check the print limit ID.
• Check the network connection.
• Check the relevant section in the Network Setting Guide.
• Check that the print data is not damaged.
• Install the latest main firmware.
• Match the document size with the one specified in the driver.
• Check that the printer driver used is the correct driver.
• Set the paper of the specified size in each tray again.
• Close the paper tray properly.
Step Cause Remedy
1
Connection failure of the wireless
LAN connector
Reconnect the wireless LAN connector.
2
Connection failure of the T1
paper feed sensor harness
Reconnect the T1 paper feed sensor harness.
3
Connection failure of the T1
clutch harness
Reconnect the T1 clutch harness.
4
T1 paper feed actuator caught in
some sections of the machine
Reattach the T1 paper feed actuator.
5
T1 paper feed sensor PCB failure Replace the T1 paper feed sensor PCB ASSY.
6
Wireless LAN PCB failure Replace the wireless LAN PCB.
7
Main PCB failure Replace the main PCB ASSY.