Symptom Cause Solution
The PowerPack doesn’t jump start the vehicle PowerPack is not fully charged Charge using 220/240v AC charger - 36 hours
Charge using 12v DC charger - 15 hours
PowerPack battery has been damaged Replace PowerPack battery: 1 x RPP117 (17Ah)
1 x RPP133 (33Ah)
Inverter switched on Turn off inverter
The vehicle battery voltage is less than 1.5v Connect the 12v DC lead to both the PowerPack
and vehicle 12v DC socket for 15 minutes.
This may trickle charge the battery enough to
allow the vehicle to be jump started using the
normal procedure.
PowerPack does not recharge Accessories connected to 12v DC socket Disconnect accessories
Inverter switched on Turn off inverter
220/240v AC mains charger damaged Replace 220/240v AC mains charger: RPT50
Not charged after previous use The battery could possibly be damaged due to
not been recharged after previous uses.
Replace battery: 1 x RPP117 (17Ah)
1 x RPP133 (33Ah)
Using 12v DC lead to recharge When using the 12v DC lead the charging lights
are not displayed. Press the battery status
button to check charge level.
The low battery alarm sounds Battery charge level low Recharge PowerPack
The polarity alarm sounds The jump start cables are Connect the jump start cables the correct way.
connected incorrectly
The plugged in appliance does not work Appliance rated at over Disconnect and use only appliances rated at
inverter rating 300W below the inverter rating 300w or lower.
Battery has discharged to 10v Recharge PowerPack
40A fuse blown Replace fuse
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Troubleshooting
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Replacement parts
17Ah Battery - RPP117
(RPP160, REPP160, RPP165, REPP165, RPP170 & REPP170)
33Ah Battery - RPP133
(RPP260, REPP260, RPP265 & REPP265)
AC Charging Adapter - RPT50 (UK) / RPPX (Euro)
DC Charging Lead - 110
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