Rivacold BEST W R290 User Manual (English)

Questions and Answers:

D
David HernandezAug 2, 2025
How to troubleshoot a Rivacold Refrigerator that does not start?
- C
  Corey LunaAug 3, 2025
  If your Rivacold Refrigerator isn't starting up, begin by checking the power connection to ensure it's properly connected to the mains. Verify that the voltage on the electrical mains conforms to the rated data and inspect the circuit breakers on the machine. Also, inspect the integrity and activation state of the compressor circuit breaker and thermal protection. If the start capacitor is faulty, consider replacing it.
J
Joshua JamesAug 7, 2025
Why does my Rivacold Refrigerator run continuously or for long periods?
- G
  gbakerAug 7, 2025
  If your Rivacold Refrigerator runs continuously, it might be due to the unit not reaching the setpoint temperature. If there is no controller consent and the evaporator fans do not work, check the evaporator fan parameters and reload the default setting if necessary. If the evaporator is blocked with ice, manually activate the defrost several times until it's completely cleaned. Clean a dirty condenser. Also, verify that the unit is appropriately sized for the thermal load required.
C
cherylpettyAug 11, 2025
What to do if the compressor is running without consent in Rivacold Refrigerator?
- M
  Michael WatkinsAug 11, 2025
  If the compressor in your Rivacold Refrigerator is running without consent, it could be due to a stuck compressor relay on the circuit board, in which case you should replace the circuit board. Alternatively, the compressor power relay might be stuck to the electrical box, requiring you to replace the compressor power relay.
G
guerramatthewAug 15, 2025
Why are the suction pipe and the compressor frosted in my Rivacold Refrigerator?
- J
  Jason LopezAug 15, 2025
  If the suction pipe and the compressor of your Rivacold Refrigerator are frosted, and there is no controller consent, check the evaporator fan parameters, and if necessary, load the default setting. If there is controller consent, check the wiring of the fans and the relay on the circuit board, along with its activation state. If the relay is not active, replace the circuit board. Also, check the overheating value in the evaporator inside the coldroom. If the value is less than 2K, then the thermostatic valve does not work and is blocked in the open position and, therefore, must be replaced.
A
awarrenAug 20, 2025
What to do if the condensation water cannot evaporate in Rivacold Refrigerator?
- A
  Amy IngramAug 20, 2025
  If condensation water cannot evaporate in your Rivacold Refrigerator, it might be due to a low condensing temperature. To resolve this, activate the limitation of the minimum condensing temperature by modifying the CoM parameter to 2, which enables air condensing management with On/Off to prevent excessive condensation.
I
igomezAug 25, 2025
What to do if controller consent is present but the compressor is off (OFF) in Rivacold Refrigerator?
- T
  Theresa WrightAug 25, 2025
  If the controller consent is present but the compressor is off (OFF) in your Rivacold Refrigerator, check the wiring of the compressor relay on the circuit board and its activation state. If the relay is NOT active, replace the circuit board. Also, check the wiring of the compressor power relay on the electrical box and its activation state; if the relay is NOT active, replace it.
M
Mark JonesAug 28, 2025
What to do if the electric motor has an interrupted or short-circuited winding in Rivacold Refrigerator?
- A
  anelsonAug 28, 2025
  If the electric motor in your Rivacold Refrigerator has an interrupted or short-circuited winding, replace the compressor.

Rivacold BEST W R290 Specifications

General

Brand	Rivacold
Model	BEST W R290
Category	Refrigerator
Language	English

Summary

Warranty and Assistance

Warranty Terms

Details the warranty period, coverage, and limitations.

Warranty Exclusions

Lists specific conditions and actions that void the product warranty.

Post-Warranty Assistance

Information on support and services available after the warranty expires.

Warranty Invalidation

Conditions leading to immediate warranty voidance.

Conformity

Declaration of Conformity

Lists relevant EU directives the product complies with.

1. Introduction

1.1 Identification Data

Provides manufacturer contact details and product identification information.

1.2 Information about the Instruction Manual

Covers manual objectives, obligations, data, safety messages, and other notes.

2. Safety

2.1 General Safety Warnings

Essential safety precautions for employers and recipients of the manual.

2.2 Personnel Skills

Defines the necessary skills for personnel performing installation, use, and maintenance.

2.3 Residual Risks

Details mechanical, electrical, and thermal residual risks and how to avoid them.

2.4 Safety Labels

Explains the meaning and placement of safety stickers on the unit.

2.5 Fixed Guards

Describes the protective guards for condensing and evaporating unit components.

2.6 Noise

Specifies the sound pressure level of the packaged unit.

3. Learning About the Packaged Unit for Coldrooms

3.1 Limits of Use

Defines the intended use and lists prohibited or unintended uses of the unit.

3.2 Overview

Provides an overview of the unit, including its configurations and circuits.

3.3 Description of the Packaged Unit

Details the components of the packaged unit for different installation types.

3.4 Packaged Unit Operation

Explains the general operation of the unit and the MY I.D. App.

4. Transport and Handling

4.1 Handling Warnings

Provides crucial safety warnings and required skills for handling the unit.

4.2 Transport and Handling

Details transport conditions, packaging content, storage, and lifting procedures.

5. Installation

5.1 Installation Warnings

Includes essential warnings, required skills, and safety precautions for installation.

5.2 Setting the Packaged Unit in Place

Specifies characteristics of the placement area and minimum distances.

5.3 Installation Requirements

Covers stability requirements and electrical connection prerequisites.

5.4 Install the BEST WS (Saddle)

Provides procedure and dimensions for installing the BEST WS model.

5.5 Install the BEST W (with plug-in insulating panel)

Details installation procedure and window dimensions for BEST W model.

5.6 Install the BEST WT (with pre-fitted plug-in insulating panel)

Explains installation procedure and window dimensions for BEST WT model.

5.7 Secure the Door Switch

Provides safety precautions and procedure for securing the door switch.

5.8 Connect the Packaged Unit to the Electrical Mains

Covers safety, connection procedure, and coldroom light wiring.

5.9 Work Area and Operational Tasks

Defines the operator's work area and the tasks involved.

6. Start-up

6.1 Control Panel

Describes the control panel elements, buttons, and display functions.

6.2 Control Panel Operations

Explains how to turn the unit on/off, set temperature, and control defrost.

6.3 Setting the Date and Time

Details the procedure for entering passwords and setting the date and time.

6.4 Using the MY I.D. App

Guides on downloading, registering, and using the MY I.D. App for unit control.

6.5 The Passwords

Explains the different access levels and default passwords for parameters.

7. Quick Menu

7.1 Description of the Quick Menu

Explains the functions accessible via the Quick menu.

7.2 View the Input and Output State

Describes how to view the status of unit inputs and outputs.

7.3 Download and Upload

Covers procedures for downloading and uploading parameter configurations and logs.

7.4 Alarm Log

Details how to view and download the unit's alarm log.

7.5 HACCP Alarm Log

Explains how to view and download HACCP-specific alarm logs.

7.6 System Information

Provides information on viewing software and controller versions.

7.7 Lock and Unlock the Control Panel

Describes how to lock and unlock the control panel keyboard.

8. Parameters

8.1 Connecting to the Micro USB Port

Procedure for connecting to the micro USB port for saving unit parameters.

8.2 Structure of the Parameters Menu

Outlines the menu structure for both installer and user access.

8.3 Changing a Parameter

Details the procedure for entering passwords and modifying parameters.

8.4 Configuration Parameters

Lists and describes configuration parameters for unit preconfiguration and settings.

8.5 Service Parameters

Lists installer-specific parameters for vacuum function and HMI type selection.

8.6 Regulation Parameters

Details parameters for cooling, neutral zone, and humidification/dehumidification.

8.7 Compressor Parameters

Covers parameters related to compressor pressure, timing, and analog output.

8.8 Condenser Parameters

Details parameters for condenser fan regulation, including floating condensation.

8.9 Defrost Parameters

Explains various parameters for selecting defrost type, mode, and timing.

8.10 Evaporator Fan Parameters

Covers parameters for evaporator fan regulation modes, probes, and thresholds.

8.11 Electronic Valve Parameters

Details parameters for electronic valve regulation, delay, and protections.

8.12 Electronic Valve Protections

Explains low overheating, low evaporation, and high evaporation pressure protections.

8.13 Coldroom Light and Door Switch Parameters

Parameters related to coldroom light activation and door open management.

8.14 Parameters of the Alarms

Covers alarm parameters from analog and digital inputs, broken probes, and open doors.

8.15 General Function Parameters

Details parameters for enabling and configuring generic alarms.

8.16 General Setting Parameters

Includes parameters for clock settings, supervision, passwords, and units of measure.

9. Maintenance

9.1 Maintenance Warnings

Provides essential safety warnings, required skills, and isolation procedures for maintenance.

9.2 Maintenance and Cleaning Performed by the Operators

Outlines daily and weekly operations for unit maintenance and cleaning.

9.3 Periodic Maintenance

Details monthly operations and checks performed every four months.

9.4 Corrective Maintenance

Covers safety, what to do in case of malfunction, and component checks.

9.5 Remove the Front Panel

Procedure for removing the front panel to access internal components.

9.6 Checking or Replacing Condensing Unit Components

Guides on checking/replacing condensing fan unit, drain tray, and compressor.

9.7 Checking or Replacing Evaporating Part Components

Details checking/replacing the fan unit, evaporator tray, and thermostatic valve.

9.8 Check or Replace Components of the Electrical Box

Procedure for accessing and checking/replacing components within the electrical box.

10. Diagnostics

10.1 Installation and Operation Troubleshooting

Provides solutions for common issues like unit not starting or running continuously.

10.2 Errors Indicated by the Controller

Lists controller error codes, causes, impacts, and resolutions.

11. Appendix

11.1 Decommissioning

Covers skills, safety, and procedures for dismantling and scrapping the machine.

11.2 Technical Features

Provides detailed technical data, dimensions, and specifications for medium and low temperatures.

11.3 Basic Configurations

Lists parameters and their default settings for four basic unit configurations.

11.4 Attachments

Lists documents attached to the manual, such as conformity declaration and wiring diagrams.

11.5 Time Zones

Table listing time zones and corresponding territories worldwide.

Rivacold BEST W R290 User Manual

Table of Contents