27
Meter Maintenance and Troubleshooting
7
(The error code and Err will
alternate on the display.)
Not enough blood or control solution
was drawn into the test strip for
measurement or was applied after the
test had started.
Discard the test strip and repeat the
blood glucose or control test.
(The error code and Err will
alternate on the display.)
Blood or control solution was applied to
the test strip before the flashing drop
symbol appeared on the display.
Discard the test strip and repeat the
blood glucose or control test.
(The error code and Err will
alternate on the display.)
An electronic error occurred.
Remove the batteries, press and hold
either meter button for at least 2
seconds, and reinsert the batteries.
Perform a blood glucose or control test.
(The error code and Err will
alternate on the display.)
The temperature is above or below the
proper range for the system.
Refer to the test strip package insert
for system operating conditions. Move
to an area with the appropriate
conditions and repeat the blood
glucose or control test. Do not
artificially heat or cool the meter.
(The error code and Err will
alternate on the display.)
The batteries may be out of power.
Turn the meter back on. If you are in a
cold environment, move to a location
with a more moderate temperature
and retest. If the message continues
to appear after several attempts,
replace the batteries. If the message
reappears after the batteries have been
replaced, remove the batteries, press
and hold either meter button for at
least 2 seconds, then reinsert the
batteries.
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