Roche cobas Urisys 1100 - E12 Optics Errors and Printer Issues; E14 Interface Errors

Roche Diagnostics
Urisys 1100® · ≥5.7 · Operator's Manual · 9.0
50 10. Error messages and troubleshooting
Action 1. Carefully clean the test strip tray.
2. Remove any urinary deposits, including those on the
underside of the test strip tray and the cogs.
- If the test strip tray is damaged insert the spare
test strip tray.
3. Press the START button.
If the error message appears again, the analyzer is
defective.
E12 OPTICS ERROR!
Cause The reference pad is missing from the test strip tray, or an
LED or the phototransistor is defective.
Action 1. Attach the reference pad or use the spare test strip
tray.
2. Press the START button.
If the error message appears again, the analyzer is
defective.
CLOSE PRINTER COVER
Cause The printer cover is open.
Action Close printer cover.
NO PAPER IN PRINTER
Cause No paper has been inserted or roll is finished.
Action 1. Insert new roll of paper and close printer cover.
- After elimination of printer errors the results can
be printed from the analyzer‘s memory using the
Print function.
E14 INTERFACE ERROR!
Cause Fault in data transfer to PC or host in Bidir. or ASTM
mode.
Action 1. Check the data cable.
2. Verify that the PC or host is ready to receive data.
3. Use the Send function to transfer data or press Home
to resume Ready-to-Measure status.