3. When you contact Rocketfish, identify the Surge Suppressor (by model number) and the item(s) of Connected
Equipment (by manufacturer and model). Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and the name of the power utility supplier for the location of the
Connected Equipment. Rocketfish will then send you additional instructions and the appropriate claim forms.
Rocketfish
RocketfishRocketfish
Rocketfish’
’’
’s Duties.
s Duties.s Duties.
s Duties.
Rocketfish will inspect and examine the Surge Suppressor and the item(s) of Connected Equipment (or at Rocketfish’s
election, your written statement and repair cost estimate for those item(s)). You must return the Surge Suppressor for
inspection.
If the damage to Connected Equipment is covered by the Connected Equipment Guarantee, Rocketfish’s sole obligation
and the Initial Customer’s exclusive remedy is: repair (or pay the cost of repair) or replacement of the Connected
Equipment by Rocketfish; or at the option of Rocketfish, as permitted by law, payment by Rocketfish to the Initial
Customer the Agreed Damage Amount for the Connected Equipment. The “Agreed Damage Amount” for all items of the
Initial Customer’s Connected Equipment shall be the lesser of the amount determined under Clause (1) or (2) below,
reduced by any amounts described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of (a) the average price the same or
similar items are being sold for on eBay, (b) the price list of Orion Blue Book (or if such price list is no longer published, a
published or announced price list reasonably selected by Rocketfish), or (c) the lowest price the same or similar items can
be purchased for in the United States; or
2. The Aggregate Limit for all Connected Equipment as set forth below, minus:
3. The amount(s) of all payment you have or are entitled to receive from insurance, other warranties, extended warranties,
or from other sources or persons for the Connected Equipment or damage to such equipment so that Rocketfish’s
maximum liability shall be reduced to reflect all such other payments or sources of recovery.
If Rocketfish replaces the connected equipment or pays the Agreed Damage Amount to the Initial Customer, the Initial
Customer shall transfer all item(s) to Rocketfish without warranty by the Initial Customer, but free of lien or other interest.
Rocketfish reserves the right to inspect the Surge Suppressor, the Connected Equipment, and the site where the event
occurred. All costs of shipping the Surge Suppressor and the Connected Equipment to and from Rocketfish for inspection
shall be borne solely by the Initial Customer. Rocketfish reserves the right to negotiate the cost and choose the facility at
which any repairs will take place, and Rocketfish must be notified and approve any repair facility before any Connected
Equipment is serviced. Any repair or modification of the Connected Equipment or Surge Suppressor by a facility or entity
not approved by Rocketfish voids this Connected Equipment Guarantee. If Rocketfish determines, in its sole discretion,
that it is impractical to ship the damaged equipment to Rocketfish, Rocketfish may designate, in its sole discretion, an
equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the
equipment to and from such repair facility and of such estimate shall be borne solely by the Initial Customer. Damaged
equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Rocketfish
reserves the right to be subrogated under any existing insurance policies the claimant may have Province.
If you are the Initial Customer, you are asked to read the following terms and conditions carefully before using the Surge
Suppressor. By using the Surge Suppressor you consent to be bound by and become a party to the terms and conditions
of the Limited Warranty and Connected Equipment Guarantee provided in this document. If you do not agree to the terms
and conditions of the Limited Warranty and Connected Equipment Guarantee, you should return the Surge Suppressor for
a full refund prior to using it.