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General| Category | Security System |
|---|---|
| Provider | Rogers |
| Integration | Smart Home Devices (lights, locks, thermostats) |
| Mobile App | Yes (iOS and Android) |
| Connectivity | Cellular |
| Equipment Included | Door/Window Sensors, Motion Detector |
| Contract | Typically requires a 36-month contract |
Critical contact information for alarm cancellation and support from the monitoring station.
Verbal identifier for authenticating emergency contacts during alarm events.
Step-by-step guide to updating your security secret word via the touchpad.
Process for updating contact information for emergency dispatch.
Accessing your insurance certificate for potential home insurance discounts.
Overview of the primary control interface, its buttons, and status light.
Accessing and managing your system remotely via a web browser.
Using mobile apps to stay connected and manage your system on the go.
Understanding arming modes and methods to secure your home.
Procedures for disarming the system using various methods.
Information about alarm types, false alarms, and municipal charges.
Activating a hidden distress alarm for emergency situations.
Utilizing pre-installed and added applications on the touchpad.
Customizing sensor sounds and adjusting system volume.
Creating custom rules for home automation and alerts.
Managing door locks remotely and receiving notifications.
Viewing live feeds and capturing clips from home security cameras.
Remotely controlling home lighting and HVAC systems.
Understanding different types of sensors for safety and security.
Details of the equipment warranty coverage and limitations.
Steps to follow for obtaining warranty repair or replacement.
Information on obtaining service for equipment not covered by warranty.
Legal statement regarding the exclusivity of the provided warranty.
Legal statement limiting Rogers' liability for equipment issues.
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