Why Has the Print-head Carriage Stopped Moving?
If the print-head carriage stops over the platen, take action immediately to prevent the print
heads from drying out.
What to Do First
Switch the sub power off, then back on
again.
If the media is jammed, then also remove
the media.
If the print-head carriage moves to the home
position (inside the right cover), it means
the operation has ended successfully.
If the print-head carriage still does not move
Try switching o the main power, then again switching on the main power, followed by the sub power.
If the Print Heads Still Do Not Move
If the print heads still do not move, carry out the following emergency response measure, then contact your
authorized Roland DG Corp. dealer or us.
Procedure
Switch off the main power and open the front cover.
Remove the right cover.
Screw
Right cover
Hook
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