Is an error message displayed?
If an error message is displayed because the media has jammed, immediately correct the problem. Doing
so may damage the print heads.
RELATED LINKS
・ P. 323 [Motor Error]
Is the media warped or wrinkled?
Many factors can cause warping or wrinkling. Refer to the following and correct the problem.
RELATED LINKS
・ P. 300 Media Wrinkles
Is the height of the print heads too low?
Try raising the print heads higher. First, try setting the height to [Medium]. If the media is still jammed,
change the height to [High]. Media may inevitably warp or wrinkle slightly, so adjust the height of the
print heads to take this into account.
RELATED LINKS
・ P. 157 Changing the Print Head Height
Are the grit rollers dirty?
Check to make sure the grit rollers are free of buildup of foreign material such as media scraps.
RELATED LINKS
・ P. 234 Cleaning the Machine
Are the media clamps installed?
When you are performing printing, be sure to install the media clamps.
Is the media loaded and set up straight and securely?
Feeding is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload
the media.
RELATED LINKS
・ P. 32 Setup of New Media
・ P. 69 Setup of Registered Media
A Media Jam Occurs!
304 Media Feed Problems