Roland VersaStudio BN-20 - Print Head Stops Moving

Read this section whenever you face a problem
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Chapter 4 Appendix
Chapter 4 Appendix
Is the humidity of the room too high?
Use this machine in the environment of 35 to 80 %RH (non condensation).
Is the using media deected?
If using the deected media, it cause winkle of the media.
Media Feed Is Not Straight
Is the media loaded and set up straight and securely?
Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the
media.
 P. 14, "STEP 1: Loading Media"
Media Feed Is Not Smooth
Do the media strike some other object?
Make sure the media do not touch anything else. This may aect output, even when feed appears to be
smoothly.
 P. 14, "STEP 1: Loading Media"
Is the media too thick?
Media that is too thick may not only cause unstable feed, but may scrape the print head, resulting in malfunc-
tion. Never use such media.
Are the grit rollers dirty?
Check to make sure the grit rollers are free of buildup of foreign material such as media scraps.
 P. 71, "Cleaning"
Print Head Stops Moving.
If the print-head carriage stops over the platen, take action immediately to prevent the heads
from drying out.1
What to Do First
Hold down the POWER key for one
second or longer to switch the sub
power o, then back on.
If the media is jammed, then also re-
move the media.
If the print-head carriage move to the
standby position (on the right side of
the machine), it means the operation
has ended successfully.
If The Heads Still Do Not Move
Try switching o the main power, then again switching on the main power, followed by the sub power.