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Ruckus Wireless Wireless ZoneDirector User Manual

Ruckus Wireless Wireless ZoneDirector
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User Guide
Ruckus Wireless ZoneDirector
Release 3.0

Table of Contents

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Ruckus Wireless Wireless ZoneDirector Specifications

General IconGeneral
VLAN SupportYes
Load BalancingYes
Band SteeringYes
Client Load BalancingYes
Auto Channel SelectionYes
Auto Power AdjustmentYes
AP Configuration TemplatesYes
DimensionsVaries by model
WeightVaries by model
ModelZoneDirector
CategoryWireless LAN Controller
Wireless Standards802.11a/b/g/n/ac
Frequency BandDual-band (2.4 GHz & 5 GHz)
Maximum Supported Access PointsUp to 500 (depends on model)
Management InterfaceWeb UI, CLI (Command Line Interface), SNMP
Deployment OptionsOn-premises
SecurityWPA/WPA2/WPA3, 802.1X
Guest AccessYes
Captive PortalYes
High AvailabilityYes
Reporting and AnalyticsYes
Firmware UpdatesYes
Multi-site ManagementYes
Cloud Management OptionNo
Hardware RedundancyYes (with redundant ZoneDirector)
Power SupplyInternal power supply
Ethernet PortsVaries by model

Summary

Introducing ZoneDirector

ZoneDirector Device Features

Details the physical components and indicators of the ZoneDirector device.

Overview of a Ruckus Wireless Network

Explains the basic setup and functionality of a Ruckus wireless network.

Using the WebUI Features

Describes the four main components of the ZoneDirector administrative application: Dashboard, Widgets, Tabs, and Workspace.

About Ruckus WLAN Security

Discusses security options like WEP, WPA, and 802.1x EAP for Ruckus wireless networks.

Controlling Device Permissions: Blocking and ACLs

Explains how to use block lists and Access Control Lists (ACLs) to manage device access.

System Configuration

Changing the Network Addressing

Guides on how to update the IP address, Netmask, and Gateway for the ZoneDirector.

Changing the System Name

Instructions on how to modify the network-recognizable name of the ZoneDirector.

Updating the Internal Clock

Describes how to synchronize the ZoneDirector's internal clock with a PC or NTP server.

Changing the System Log Settings

Explains how to configure logging levels and remote syslog settings for event tracking.

Setting up Email Alarm Notification

Details how to configure email alerts for detected alarm conditions in the ZoneDirector.

Customizing the Guest "Login" Page

Provides steps to customize the guest user login page with logos and welcome messages.

Upgrading ZoneDirector and ZoneFlex APs

Outlines the process for downloading and applying software upgrades to the ZoneDirector and APs.

Working with Backup Files

Explains how to back up and restore ZoneDirector configurations and network settings.

Restoring the ZoneDirector to the Factory Default State

Guides on how to reset the ZoneDirector to its original factory default settings.

Managing a Wireless Local Area Network

An Overview of Wireless Networks

Introduces the concept of setting up and managing additional WLANs for specific user groups or security needs.

Customizing Ruckus WLAN Security

Covers reviewing and adjusting security configurations for internal WLANs, including WPA, WEP, and 802.1x.

Setting Dynamic Pre-Shared Key Expiration

Explains how to set the expiration period for dynamic pre-shared keys (PSK) for user authentication.

Configuring Access Control Lists

Details how to create and apply Layer 2 (MAC address) ACLs to control device association with APs.

Creating a New WLAN

Provides step-by-step instructions for creating new wireless local area networks with various security settings.

Creating a New WLAN for Workgroup Use

Guides on cloning existing WLANs to create new ones tailored for specific workgroups or departments.

Adding New Access Points to the WLAN

Explains how to add, detect, and approve new access points for network integration.

Reviewing the Current Access Point Policies

Describes how to review and modify policies for automatic detection and approval of new access points.

Editing Access Point Parameters

Details how to adjust individual AP settings like description, channelization, channel, and transmit power.

Deploying ZoneDirector WLANs in a VLAN Environment

Explains the qualifications and steps for setting up ZoneDirector WLANs within a VLAN network environment.

Managing User and Guest Access

Using an External Authentication Server

Guides on configuring ZoneDirector to use external Active Directory or RADIUS servers for authentication.

Adding New User Accounts to ZoneDirector

Provides steps to create new user accounts directly within the ZoneDirector's internal user database.

Managing Current User Accounts

Covers how to change existing user account details or delete user records from the internal database.

Creating New User Roles

Explains how to create custom user roles to manage access permissions for different user groups or functions.

Configuring System-Wide Guest Access Policy

Details how to define system-wide policies for guest access, including authentication and terms of use.

Managing Guest Pass Access

Describes how to activate and configure guest pass generation and expiration parameters.

Activating Web Authentication of Users

Guides on enabling web authentication for users on specific WLANs, requiring a login via a web portal.

Managing Automatically Generated User Certificates and Keys

Explains how to delete automatically generated PSKs and certificates for wireless users.

Monitoring Your Wireless Network

Reviewing the ZoneDirector Monitoring Options

Overviews the Dashboard, Monitor, and Configure tabs for network status and activity monitoring.

Importing a Map View Floorplan Image

Details the requirements and process for importing floorplan images for visual network mapping.

Using the Map View Tools

Explains various tools within the Map View for visualizing AP distribution, coverage, and rogue devices.

Reviewing Current Alarms

Guides on how to view, clear, and manage current system alarms and event logs.

Reviewing Recent Network Events

Describes methods for reviewing recent user activities and system events within the network.

Clearing Recent Events/Activities

Provides steps to clear resolved events and activities from the system logs.

Reviewing Current User Activity

Explains how to monitor the activity of individual users and client devices on the network.

Monitoring Access Point Status

Details how to check the status, usage, and system information for individual access points.

Detecting Rogue Access Points

Outlines methods for identifying, locating, and managing unauthorized or rogue access points.

Evaluating and Optimizing Network Coverage

Guides on assessing RF coverage using heat maps and repositioning APs for optimal performance.

Setting Administrator Preferences

Changing the ZoneDirector Administrator User Name and/or Password

Instructions on how to change the administrator login name and password for WebUI access.

Changing the Language Used in WebUI

Explains how to change the display language of the ZoneDirector Web Interface.

Upgrading the License

Details the process for importing and installing a new license to manage more Ruckus APs.

Troubleshooting Tips

Troubleshooting Failed User Logins

Addresses common issues and solutions for users failing to log into the Ruckus WLAN.

Fixing User Connections

Provides a method to resolve problematic client connections by deleting and re-establishing the user's session.

Diagnosing Poor Network Performance

Offers techniques to identify and resolve issues causing poor network performance, including channel interference.

Starting a Radio Frequency Scan

Explains how to manually initiate an RF scan to assess frequencies and identify potential issues.

Reviewing Self Healing and Intrusion Prevention Options

Covers the automatic network adjustment and intrusion prevention features available in ZoneDirector.

Generating a Debug File

Details the process for generating and saving a debug file for technical support assistance.

Restarting an Access Point

Provides steps to restart individual access points to resolve coverage or connectivity issues.

Restarting the Ruckus ZoneDirector

Outlines the procedure for restarting the ZoneDirector device and all connected APs.