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Cannot charge battery/Cannot
fully charge battery
Short battery life
The product has slight marks
Using inferior charger or
charging on the computer with
unstable voltage output
Using inferior charging cables
Flying in windy weather
Flying in cold weather
The battery is not fully charged
We tested all Aircraft before
shipping
Please use the original factory charging
cable to charge
Flying in windy weather will accelerate
power loss
In low temperatures, the chemical reaction
of the lithium battery is slowed down and
the energy cannot be fully released
Please use the correct charger to fully
charge
In order to give you the best experience,
we tested functions of all Aircraft before
shipping. Therefore, it is inevitable that
there will be slight traces. However, it can
be guaranteed that all Aircraft are 100%
brand new
Use a mobile USB charger that ensures
constant stable voltage output(5V) and
amperage output(2-3A)
Question Reason Solutions
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