Warranty Information
XTRA Disclaimers
Origen RV Accessories LTD oers a 2-year manufacturer’s warranty on both performance and defects in
material and workmanship. Should your product fail within a 2-year time frame, Origen RV Accessories LTD
will replace your pad free of charge.
Conditions
Attn: Penny Holderman - 605 S Laurel St, Mishawaka, IN 46544, USA
• You must register your product warranty first in order to be able to file a claim later on, if necessary. For
more information, visit https://r vsnappad.com/pages/general-warranty.
• Origen RV Accessories LTD will replace any defective products within the acceptable 2-year window,
starting from the purchase date.
• Contact customer service via email or phone and provide an emailed picture of product defect.
• Explanation/reason for the return must be documented in order to receive your refund.
• Should you have accidentally ordered the wrong version, ship them back for a full refund.
• Confirmation that defect is not from repeated installation or misuse in any way.
• Product must be shipped back to Origen RV Accessories LTD manufacturing facility at owners cost,
meaning you pay the shipping charges. See address below.
• SnapPads are an aermarket RV accessory, and as such, it is the responsibility of the RV owner to ensure
they are an appropriate and safe addition to their RV.
• Each RV has unique design considerations. It is the responsibility of the RV owner to confirm their
SnapPads have adequate clearance for any moving parts and will not hinder the functionality of any
other system.
• Origen RV Accessories LTD shall not be liable for any special, incidental, indirect or consequential
damages whatsoever (including but not limited to, labor, installation, charges, damage to associated
equipment, RV, trailer, towing or following vehicle) arising from the use or inability to use or install the
product.
• Use extreme caution when installing and using SnapPad. Origen RV Accessories LTD is not responsible
or liable in any way for any indirect or direct injury sustained during installation or future use of the
product.
• Installing SnapPad products on non-compatible leveling systems will result in the voiding of the
warranty and can lead to product failure, property damage, or injury. Origen is not responsible for any
issues arising from the use of our products on non-compatible systems.
• SnapPads are designed to be installed once. Do not remove and re-install as this will also void your
warranty.
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