Do you have a question about the SafeNet ProtectServer Internal Express 2 and is the answer not in the manual?
Details the ProtectServer Internal Express 2 (PSI-E2) as a second-generation cryptographic services PCI-E adapter.
Explains the manual's purpose as an instructional aid for installing a ProtectServer hardware adapter.
Outlines the steps to install and commission a PSI-E2 card and its associated software.
Describes the PSI-E2 HSM as a standard PCI-E device and its supported form factors.
Details the two ports on the card's faceplate: Micro-D subminiature (MSDM) connector and USB port.
Explains the USB port's function for connecting serial devices like smart card readers.
States that the micro-D subminiature (MDSM) connector is not used on the adapter.
Illustrates and describes the card's battery and series of jumper headers.
Explains the battery's role in maintaining memory and the implications of disconnecting it.
Details the three-pin battery jumper for engaging or disengaging the battery and its settings.
Explains how to use the decommission jumper header to delete all key material on the HSM.
Describes the tamper-input header for connecting external tamper detection devices.
Explains the polarity jumper header's function and advises not to change its setting.
Provides instructions on installing the PCI Specification 2.2 compliant adapter into a PCI-E slot.
Details installing the SafeNet PSI-E2 HSM Access Provider package and confirming operation.
Explains installing the SafeNet-supplied smart card reader using a USB-to-serial cable.
Describes installing SafeNet API or net server software for full ProtectServer functionality.
Identifies the most common ProtectServer installation issue as the device driver not loading or functioning.
Details common problems like MSI installation failures and system lock-ups after driver installation.
Introduces SafeNet hardware maintenance utilities like hsmstate and hsmreset for simple fault diagnosis.
Lists and briefly describes the hsmstate and hsmreset utilities for diagnosing issues.
Provides a step-by-step procedure for using hsmstate and hsmreset to diagnose adapter problems.
Explains connecting external tamper detection devices using the tamper input header and Molex connectors.
Describes the adapter's battery, its function in maintaining keys and time, and its expected lifespan.
Explains using utilities like ctconf to query the battery state (Good/Low).
Details the RS232 port specifications and pin-outs for the USB-to-serial cable.