Sage Oracle Jet SES985 - Page 15

15
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO

very coarse,
even at low grind
settings and/or
cannot put the burr
back in place
• Upper burr many not be
aligned and not inserted
properly.
• Move the grind dial to a coarse setting (i.e.
45), this will make it easier to twist it counter
clockwise to remove the upper burr holder.
Clean grinds from both the upper and lower
burrs. Ensure the dots on the upper burr are
aligned before aligning it back to the dot on
the lower burr by twisting it clockwise. Move
the grind dial back to the original setting.
Espresso runs out
around the edge

and/or

of the group head
during an extraction
• Portalter not inserted in
the group head correctly.
• Ensure portalter is rotated to the right
until the handle is past the centre and is
securely locked in place. Rotating past the
centre will not damage the silicone seal.
• There are coee grounds
around the lter basket rim.
• Clean excess coee from the rim of the
lter basket after grinding to ensure a
proper seal in group head.
• Filter basket rim is wet or
underside of portalter
lugs are wet. Wet surfaces
reduce the friction required
to hold the portalter in
place whilst under pressure
during an extraction.
• Always ensure lter basket and portalter
are dried thoroughly before lling with
coee, tamping and inserting into the
group head.
Pumps continue
to operate / Steam
is very wet / Hot
water outlet leaks
• Using highly ltered,
demineralised or distilled
water which is aecting
how the machine is
designed to function.
• We recommend using cold, ltered water.
We do not recommend using water with
no/low mineral content such as highly
ltered, demineralised or distilled water.
If the problem persists, contact Breville
Consumer Support.

from the group head
• Water tank is empty. • Fill tank. Prime the system by:
1) Touching the ‘Brew’ button to run water
through the group head for 30 seconds.
2) Touching ‘Hot Water’ to run water through
the hot water outlet for 30 seconds.
• Water tank not fully
inserted & locked.
• Push water tank in fully and lock latch
closed.
• Over heated water pump
due to back-to-back
extraction
• Switch o the machine and unplug from
the power outlet and let the machine cool
down.