Sage Oracle Jet SES985 - Page 16

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PROBLEM POSSIBLE CAUSE WHAT TO DO
The machine is ‘On’
but won’t operate
• Switch o the machine, unplug from the
power outlet, then plug the machine to the
power outlet and turn the machine back on.
• If problem persists, call Breville
Consumer Support.
Espresso only
drips from the


• Coee is ground too nely. • Adjust the grind size to a higher number to
make the grind size slightly coarser.
• There may be a blockage due to scale
build up. Run the descale process.

out too quickly
• The coee is ground too
coarsely.
• Coee beans are stale.
• Adjust the grind size to a lower number to
make the grind size slightly ner.
• Use freshly roasted coee beans with a
‘Roasted On’ date and consume between
5–20 days after that date.
No crema • Coee beans are stale. • Use freshly roasted coee beans with a
‘Roasted On’ date and consume between
5–20 days after that date.
Not enough
milk texture
• Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’.
• There may be a blockage due to scale
build up. Run the descale process.
• Dierent brands and types of milk and milk
alternatives will texture dierently. You may
need to adjust the froth level accordingly.
I cannot connect my
machine to the Wi-Fi
• Wrong password entered
for the SSID.
• Check the router proximity,
signal strength might be
weak.
• Unplug and plug the machine into the
powerpoint.
• Retry entering Wi-Fi credentials again.
• Install the router closer to the appliance for
stronger signal strength.
No Wi-Fi router
available
• No device available to
provide internet access.
• Try using a mobile phone hot-spot.
• For optimal performance, it is highly
recommended to purchase a Wi-Fi router.
No mobile phone
hot-spot available
• No device available to
provide internet access.
• To skip the Wi-Fi selection, follow these
steps:
3) Enter the “Select your network” mode.
4) Select “Other” if there is no internet.
5) Click the arrow button in the top right
corner to skip the “Network” selection.
6) Click the arrow button in the top right
corner to skip the “Password” entry.
7) A “Connecting” error is likely to occur.
• Select “Try again” and repeat above steps.
• After the second failed attempt, choose
“Update later” to skip the Wi-Fi setup.