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Trouble shooting guide
1) To verify, if the pan is suitable, use a permanent magnet and find out if it sticks on the bottom of the pan. If not,
your pan is not suitable for induction cooking. Choose a pan which is recommended for induction cooking. Choose
pan material suitable for induction appliances.
2) The cooling-system (fan) starts to operate when the ambient temperature in the control area exceeds 55ºC / 130ºF.
At heat temperatures higher than 70ºC / 160ºF, the controller automatically reduces the power to keep the unit in
normal operating conditions. The cooker runs in a non continuous mode. This mode can be heard.
Fault Possible Cause
Action to take through operator or
operating personnel
No heating
Indicator operation is
OFF (dark)
No mains supply Check the electrical supply (cable
plugged in the wall socket), check
preliminary fuses
Control knob in OFF-position Turn control knob ON
Pan too small (bottom dia-
meter less than 12 cm)
Use a suitable pan
Pan is not placed in the cen-
ter of the heating area (the
cooker can't detect the pan)
Move the pan to the center of the
heating area
Unsuitable pan Choose a pan which is recommended
for induction cooking 1)
Cooker defective Ask your supplier for repair service, un-
plug the cooker from the mains supply
Used pan is not ideal Use a pan which is recommended
for induction cooking, compare results
with 'your' pan
Air-cooling system obstructed Verify, that air inlet and air outlet are
not obstructed with objects
Ambient temperature is too
high (the cooling system is
not able to keep the cooker
in normal operating con-
ditions 2)
Veify, that no hot air is sucked in by the
fan. Reduce the ambient temperature.
The air inlet temperature must be lower
than 40°C / 110°F.
One phase is missing (only
with three phase supply)
Check preliminary fuses
Cooker defective Ask your supplier for repair service, un-
plug the cooker from the electrical supply
No reaction to control
knob positions
Control knob defective Ask your supplier for repair service, un-
plug the cooker from the mains supply
Air inlet or outlet obstructed Remove objects from air inlet and air
outlet slots, clean the slots
Fan dirty Clean fan
Heating cycle switches
off and on within minutes,
fan is never active
Fan defective
Fan control defective
Ask your supplier for repair service
After a longer permanent
operating time, the heating
switches off and on within
minutes
Coil overheated, cooking
area too hot
Empty pan
Pan with overheated oil
Switch cooker off, remove pan and wait
until the cooking area has cooled off
Small metallic objects
(e.g. spoon) are heated up
within the cooking area
Pan detection circuit is tuned
incorrectly
Control logic board
Heating cycle switches
off and on
within minutes
, fan is active
Poor heating
Indicator operation is
ON (shines)
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