EB 5866 EN 15-1
Annex
15 Annex
15.1 After-sales service
Contact our after-sales service for support
concerning service or repair work or when
malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSONAG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samsongroup.com) or in all SAMSON
product catalogs.
Required specications
Please submit the following details:
− Order number and position number in
the order
− Type, model number, valve size and
valve version
− Pressure and temperature of the process
medium
− Flow rate in m³/h
− Bench range (e.g. 0.2 to 1bar) or input
signal of the actuator (e.g. 0 to 20mA
or 0 to 10V)
− Is a strainer installed?
− Installation drawing
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