Samsung CLX-8640 series - Motor Failure: #A1-2311. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2312. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2313. Turn off then On. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A1–2311
A1–2312
A1–2313
►Errormessage
MotorFailure:#A1-2311.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2312.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2313.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
MagentaOPCmotoroperationisabnormal.
►Troubleshootingmethod
•A1–2311:MagentaOPCmotorisstoppedbutmachinerecognizesitasoperational.
•A1–2312:MagentaOPCmotorisnotoperatedforprint-job.
•A1–2313:MagentaOPCmotorisoperatingbutmachinerecognizesstatusas"Stopped".
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Openthefrontcover.Checkifthereareanyforeignsubstancesorpaperaroundmagentadrumdriveunit.
3)Turnthemachineon.Iftheerrorpersists,turnthemachineoffagain.
4)Removetherearcoverafterremoving7screws.
5)CheckifthemagentaOPCmotorconnectorisconnectedcorrectly.
6)IftheconnectionisOK,turnthemachineon.EnterSVCmode.SelectmagentaOPCmotortest.
(Diagnostics>EngineDiagnostics>EngineT estRoutines>100–0042)
Checkthemotoroperation.
a)Ifthemotorisnotoperational,
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