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Samsung CLX-8640 series - Motor Failure: #A1-5411. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-5412. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-5413. Turn off then On. Call for Service if the Problem Persists

Samsung CLX-8640 series
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4.Troubleshooting
ErrorCode
A1–5411
A1–5412
A1–5413
Errormessage
MotorFailure:#A1-5411.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-5412.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-5413.Turnoffthenon.Callforserviceiftheproblempersists
Symptom
Cyantonerisnotsuppliednormally.
Troubleshootingmethod
A1–5411:Cyantonersupplymotorisnotoperationalbuttonerissupplied.
A1–5412:Cyantonersupplymotordoesnotoperate.
A1–5413:Cyantonersupplyisstoppedduringoperation.
1)Openthefrontcover.Ifthecyantonerpipeisblocked,openit.
2)Turnthemachineoffthenon.Iftheerrorpersists,checkthefollowingsteps.
3)EnterSVCmode.Selectthecyantonersupplymotortest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
111-0020:TonerDispenseMotorCyan
4)Ifthemotorisnotoperational,
a)Removetherearcoverafterremoving7screws.
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