Samsung CLX-8640ND - Motor Failure: #A1-2411. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2412. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2413. Turn off then On. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A1–2411
A1–2412
A1–2413
►Errormessage
MotorFailure:#A1-2411.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2412.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2413.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
CyanOPCmotoroperationisabnormal.
►Troubleshootingmethod
•A1–2411:CyanOPCmotorisstoppedbutmachinerecognizesitasoperational.
•A1–2412:CyanOPCmotorisnotoperatedforprint-job.
•A1–2413:CyanOPCmotorisoperatingbutmachinerecognizesstatusas"Stopped".
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Openthefrontcover.Checkifthereareanyforeignsubstancesorpaperaroundcyandrumdriveunit.
3)Turnthemachineon.Iftheerrorpersists,turnthemachineoffagain.
4)Removetherearcoverafterremoving7screws.
5)CheckifthecyanOPCmotorconnectorisconnectedcorrectly.
6)IftheconnectionisOK,turnthemachineon.EnterSVCmode.SelectcyanOPCmotortest.
(Diagnostics>EngineDiagnostics>EngineT estRoutines>100–0043)
Checkthemotoroperation.
a)Ifthemotorisnotoperational,
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