Samsung CLX-8640ND - Install Magenta Imaging Unit; Magenta Imaging Unit Failure #C3-3414. Install Magenta Imaging Unit Again; Magenta Imaging Unit Is Not Compatible. Check Users Guide; Imaging Unit Failure: #C3-3711. Call for Service

4.Troubleshooting
►ErrorCode
C3–3410
C3–3414
C3–3510
►Errormessage
Installmagentaimagingunit.
MagentaImagingUnitFailure:#C3-3414.Installmagentaimagingunitagain
Magentaimagingunitisnotcompatible.Checkusersguide
►Symptom
Magentadrumunitisnotinstalled./Themachinecan’treadthechargerresistancevaluefromthemagentadrum
unit./Magentadrumunitisnotcompatible.
►Troubleshootingmethod
1)Openthefrontcover.
2)Removethewastetonercontainer.
3)Openthesidecover.
4)Removethemagentadrumunit.
(3.2.1.DrumUnit
)
5)Installthenewmagentadrumunit.
6)Installthewastetonercontainer.
7)Closethefrontcover.
►ErrorCode
C3–3711
C3–3712
►Errormessage
ImagingunitFailure:#C3-3711.Callforservice.
ImagingunitFailure:#C3-3712.Callforservice.
►Symptom
ThedataofCRUMisnotdetected.
►Troubleshootingmethod
1)Openthefrontcoverandsidecover.
2)Removethewastetonercontainer.
3)Checkifthemagentadrumisinstalled.
4)Removeandreinstallthemagentadrumunit.
5)Iftheproblempersists,checkthatthedrummodularjackiscontaminatedordeformed.
6)Replacethemagentadrumunitwithnewone.
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