● Code :
M2-2411
M2-2413
M2-2414
● Error message :
Paper jam at the ret
Paper transport jam (paper Input section)
1. The paper has not reached the fuser out sensor
2. When opening the side door, the paper is detecte
● Troubleshooting method :
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam oc
2. If the idle roller of the exit unit is damaged or not as
3. If there is any obstacles on return path of the exit u
4. Enter the diagnostic mode, and execute the return
Be the paper at sensor. If “Without paper” message
actuator.
5. Close the side door. Enter the diagnostic mode, ex
If there is no operation sound, reconnect or replace
6. Check if the return gate of the exit unit is assemble
Reassemble or replace the spring. ( Solenoid sprin
7. Reconnect the exit unit wall connector and close th
8. If the problem persists, disassemble the exit unit an
If any part is damaged, replace it.
A. Check if the gate return is damaged or deformed.
B. Check if the reflect type sensor connector is conn
9. Check if the exit connector on engine controller. Re
10. Replace the engine controller PBA.
● Replacement part
- JC90-00914A : EXIT (CLX-9350ND)
- JC90-00914B : EXIT (CLX-9250ND)
- JC92-02129A : PBA-ENGINE (CLX-9350ND)
- JC92-02239A : PB
Service Manual
CLX-9250/9350 series
7-
ithin normal time after passing the fuser out sensor.
urs, check the following.
embled, reassemble it properly.
s displayed, replace the reflect type sensor or the
cute the exit solenoid on/off of the actuator test.
with torsion spring on the rear of set properly.
onnect it.
SAMSUNG ELECTRONICS