Basics
14
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Connectivity problems and battery drain may occur in the following situations:
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If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
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If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Some USB Type-C earphones may not be compatible with your device and some
features may not work properly.
•
Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
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