visit sprint.com/support for guides, tutorials and more 35
Use Your Phone
Sprint Worldwide Wireless Service
Turn on Global Roaming Mode
To roam globally, make sure your phone’s
global roaming options are set.
1. Press and tap
> Settings >
More networks > Roaming.
2. Under Roaming network, select Automatic.
3. Under Roaming settings - International
CDMA, select Voice and Data. If applicable,
under GSM networks, select Data.
You may also need to select a compatible
network mode for international use.
1. Press and tap
> Settings >
More networks > Mobile networks >
Network mode.
2. Select CDMA, LTE/CDMA, GSM/UMTS, or
Automatic (recommended).
Getting Help
Please call the following numbers if you need
assistance with Sprint Worldwide service.
While in the United States:
• Call 1-888-226-7212.
While traveling outside the United States:
• In GSM mode: touch and hold and
then dial 1-817-698-4199.
• In CDMA mode: enter the international
access code and then dial 1-817-698-4199.
For more information about international
roaming, visit sprint.com/international.