Apps and Entertainment 126
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 24 hours of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second
time.
1. Press and tap .
2. Tap > My apps and tap the application you want removed and refunded.
3. Tap Refund.
Open an Installed App
There are several options for opening an installed app.
1. Press > and tap (the application).
– or –
Press > and tap Play Store.
2. Tap > My Apps. On the Download screen, tap the app to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Press > and tap Settings > Application manager > Downloaded.
2. Tap the app you want to uninstall, and then tap Uninstall.
3. When prompted, tap OK to remove the app from your phone.
4. Once the app is removed, tap OK again to return to the Application manager.
Get Help with Google Play
There may be times when you need help with the Play Store. If you ever need help or have
questions about the Google Play Store app, tap > > Help. The Web browser will
take you to the Google Play Help Web page.
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