What to do if my Samsung GEMS-H show '[Error] DETECTED ABNORMAL ACTUATOR'?
If your Samsung Video Gaming Accessories device displays the message '[Error] DETECTED ABNORMAL ACTUATOR', try rebooting both the device and the tablet PC. If the tablet PC then displays 'NORMAL OPERATION', the problem is fixed. If rebooting doesn't clear the error, contact the manufacturer.
What does '[Warn] DISCONNECTED' mean on Samsung GEMS-H Video Gaming Accessories?
If your Samsung Video Gaming Accessories device shows '[Warn] DISCONNECTED', stop the current treatment and reconnect the tablet PC. Once reconnected, the application should display 'CONNECTED', and operation will resume.
What to do if Samsung GEMS-H assistive force suddenly ceases?
If your Samsung Video Gaming Accessories device suddenly ceases assistive force, hip angles and torques are not displayed on the connected tablet PC, or the device unexpectedly turns off, first turn off and then take off the device. Restart the device using the power switch located at the bottom of the control pack. If the problem continues, contact the manufacturer.
What does '[Warn] EXCEEDED JOINT LIMIT' mean on Samsung GEMS-H?
When the joint angle reaches its limits, your Samsung Video Gaming Accessories device will stop applying assistive force. Have the patient stand upright and tap the 'Set Stand Pose' button on the tablet PC to reset the device. Then, press the 'START' button to start providing assistive force again.
What to do if assistance is uncomfortable with Samsung GEMS-H?
To resolve assistance discomfort or lack of assistive force in your Samsung Video Gaming Accessories device: 1. Ensure the LED indicator is not in a 'STOP' state. 2. Repeat the Stand Pose reset procedure with the patient standing upright. 3. Restart the assistance algorithm with default control parameter values, or restart the application. 4. Check if the hip angle/torque value during walking is normal.
How to fix no Bluetooth connection on Samsung Video Gaming Accessories?
If your Samsung Video Gaming Accessories device isn't connecting via Bluetooth: * Ensure Bluetooth is activated on the tablet PC (check Quick Settings). * Restart the application. * Restart the device using the power switch on the control pack. * Restart the tablet PC.
What to do if case/frame/fastener breaks on Samsung GEMS-H?
If the hardware of your Samsung Video Gaming Accessories is damaged, do not operate the device. Contact the manufacturer.
What to do if the hip joint of Samsung Video Gaming Accessories becomes stuck?
If the hip joint of your Samsung Video Gaming Accessories device becomes stuck, do not apply excessive force. Turn off and take off the device. Gently move the joint to check the problem. If the issue persists, contact the manufacturer.
What to do if Samsung Video Gaming Accessories display '[Error] EXCEEDED TORQUE LIMIT'?
General| Connectivity | Bluetooth |
|---|---|
| Battery | Rechargeable |
| Compatibility | Samsung devices |
| Type | Motion controller |
| Tracking | Motion and orientation tracking |
Explains the purpose and importance of reading the instructions for use.
Describes safety notes and their meanings using symbols and signal words.
Details the intended population and conditions for using the GEMS-H exoskeleton.
Specifies that only medically trained personnel should use the device.
Lists suitable environments for device operation, including facility types and surface conditions.
Outlines the qualifications and abilities required for physical therapists using the device.
Explains how the GEMS-H exoskeleton assists users in walking using its components and algorithm.
Lists medical conditions and situations where the device should not be used.
Explains various symbols used in the manual and their meanings.
Provides critical safety warnings regarding modification, misuse, improper environments, and patient distraction.
Lists international standards the GEMS-H conforms to for safety and compliance.
Details temperature, humidity, and pressure requirements for operation and storage.
Instructs on proper disposal of the device as electronic waste according to regulations.
Specifies the safe distance for devices within the patient's environment.
Lists all items included in the GEMS-H sales package.
Provides a detailed breakdown of the GEMS-H device components with front, back, and left views.
Explains how to use the waist extension belt to increase waist belt length.
Describes the thigh support frames and their available sizes and dimensions.
Details the thigh support straps and their available sizes and lengths.
Shows the information present on the device's marking plate, including model and manufacturer details.
Outlines the step-by-step process for fitting the GEMS-H device to a wearer.
Explains how to determine the correct waist part size based on hip width and other measurements.
Provides instructions and warnings for adjusting the waist part width using screws and a torque wrench.
Warns about improper sizing and begins the procedure for wearing the waist belt and attaching thigh support frames.
Provides warnings and instructions for securely fastening the thigh support straps.
Explains the correct and incorrect positioning of the waist part and thigh support frames.
Details checks before use, including screws, fastening, battery level, and patient comfort.
Explains how to turn on the device and interpret LED indicators.
Details how to launch and close the GEMS-H application on the tablet PC.
Discusses the login screen and password management for users and administrators.
Provides an overview of the main tabs (Patient Info, Device Connect, Device Control) in the GEMS-H application.
Explains how to manage patient information within the application.
Details the process for connecting the GEMS-H device to the tablet PC via Bluetooth.
Introduces the 'Device Control' tab and its main sections: Monitoring Area, Assist Control Area, Parameter Control Area.
Explains how to select and view monitoring data in graph or text format.
Explains the assist control area and its functions.
Introduces the parameter control area and its functions, with illustrations.
Discusses safety features and risk mitigation strategies for the device.
Explains battery level warnings and recommended actions for low battery.
Addresses risks of excessive torque and the "EXCEEDED TORQUE LIMIT" error.
Discusses risks of excessive joint movement and the "EXCEEDED JOINT LIMIT" warning.
Explains risks and procedures related to Bluetooth disconnection.
Covers risks and error messages related to abnormal actuator status.
Details how to stop the device's assistance function using the tablet PC.
Explains how to power off the device.
Provides step-by-step instructions for removing the GEMS-H device from the wearer.
Provides recommendations for storing the device and its environmental conditions.
Outlines a weekly checklist for regular device maintenance.
Provides instructions and warnings for cleaning the GEMS-H device.
Explains the procedure for charging the GEMS-H device and related indicators.
Lists common issues and recommended actions for troubleshooting the GEMS-H.
Details specific error and status messages from the device and their causes/solutions.
Lists detailed technical specifications of the GEMS-H device, including sizes, battery, weight, and range of motion.
Discusses electromagnetic compatibility and warnings related to radiation and equipment use.
Covers FCC compliance statements, interference statements, and radiation exposure.
Introduces the clinical study conducted on the GEMS-H device for stroke rehabilitation.
Reports on adverse events observed during clinical studies, noting they were skin-related.
Provides a summary of the clinical trial, including objectives, endpoints, subjects, and environment of use.
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