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Troubleshooting
Recording
Symptom Explanation/Solution
When the screen is exposed to direct sunlight during
recording, the screen turns red or black for an
instant.
• Do not expose the LCD screen to direct sunlight.
During recording, the date/time does not appear.
• Set Date/Time Display to on.
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The beep sound is not heard.
• Set the Beep Sound to On.
• The beep sound is temporally off while the camcorder records videos.
• When the Audio/Video cable jack or micro HDMI cable jack is connected to the camcorder, the beep
sound will automatically turn off.
There is a time difference between the point where
you press the [Recording start/stop] button and
the point where the recorded video starts/stops.
• On your camcorder, there may be a slight time delay between the point where you press the [Recording
start/stop] button and the actual point where the recorded video starts/stops. This is not an error.
You cannot record a photo image.
• Set your camcorder to the recording mode.
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• Release the lock on the write-protection tab of the memory card if set.
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• The storage media is full.
Use a new memory card or format the storage media.
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Remove unnecessary images.
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