Soundbar does not output any sound.
The volume of the Soundbar is too low or muted. Adjust the volume.
When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the
external device.
For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Settings ( ) → Sound →
Sound Output → Select Soundbar)
Remove the cable from the Soundbar and then reconnect it.
Subwoofer does not output any sound.
Check whether the LED on the rear of the Subwoofer lights in blue. Reconnect it when the blue LED blinks or
the red LED lights.
Soundbar does not connect via Bluetooth.
When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the
remote control or press the (Source) button on the body for at least 5 seconds.)
Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) →
Settings ( ) → Sound →Sound Output → Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves,
wireless routers, etc.
If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to
drop out. Move the device closer to the Soundbar.
If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture,
sound may drop out. Check the installation environment and conditions for use.
Soundbar does not turn on automatically with the TV.
When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off
the TV.
07 LICENCE
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are
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