Troubleshooting
4-14
Samsung Electronics
4-3-5 Multi-Feeding
• Description Multiple sheets of paper are fed at once.
Check and Cause Solution
1. Solenoid malfunction(the solenoid does not work
properly): Perform DCU mode : solenoid check 06.
2. Pad-Friction is contaminated with foreign matter.(oil...)
3. The face of paper is blended.
1. Replace the solenoid if necessary.
(Service Parts : Figure 13, chapter 5)
2. Clean the pad friction with soft clothe dampened
with IPA(Isopropyl Alcohol).
3. Use the smooth paper.
4-3-6 Paper rolled in the fuser
• Description If contaminated at intervals of 57mm on the back of a paper.
Check and Cause Solution
1. Contamination of the pressure roller.
(Background, Hot off set)
1. Disassemble the fuser, clean the area between the
Heat-roller and Thermistor and remove the foreign
matter of the pressure roller.
2. If background appears badly in the printing, fix it by
referring to the solutions for background.
(See 4-2-8 Background)
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